Payment Policy

Welcome to ShopHavenHash LLC. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and payment security. By placing an order on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept secure payments through trusted payment providers. Available payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay (where available)

  • Google Pay (where available)

  • Shop Pay (where available)

The payment options displayed at checkout are the only payment methods accepted.

2. Payment Authorization

When you place an order, your payment must be successfully authorized before your order can be processed.

If your payment cannot be authorized, your order may be delayed, placed on hold, or cancelled.

3. Payment Security

Your security is one of our highest priorities.

All payments are processed through secure third-party payment gateways using industry-standard SSL (Secure Socket Layer) encryption technology.

ShopHavenHash LLC does not store your complete credit or debit card information on our servers.

4. Currency

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

If you are purchasing from another country, your bank or payment provider may apply currency conversion fees or exchange rates.

5. Billing Information

Customers are responsible for providing accurate billing information, including:

  • Full Name

  • Billing Address

  • Email Address

  • Phone Number

  • Payment Details

Incorrect billing information may result in payment delays or order cancellation.

6. Order Verification

For security purposes, we may verify payment information before processing an order.

If additional verification is required, our customer support team may contact you.

Failure to provide the requested information may result in cancellation of your order.

7. Taxes

Applicable sales tax will be calculated and displayed during checkout based on your shipping destination and applicable laws.

Customers are responsible for any additional taxes, duties, or import fees required by their local authorities for international orders.

8. Failed or Declined Payments

A payment may be declined for several reasons, including:

  • Insufficient funds

  • Incorrect card details

  • Expired payment card

  • Bank security restrictions

  • Payment gateway issues

If your payment is declined, please contact your bank or try another accepted payment method.

9. Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing generally takes 5–10 business days, although your financial institution may require additional time before the funds appear in your account.

For more information, please refer to our Return & Refund Policy.

10. Fraud Prevention

To protect our customers, ShopHavenHash LLC reserves the right to refuse, cancel, or hold any order suspected of fraud, unauthorized activity, or misuse.

Additional identity verification may be requested before processing certain orders.

11. Pricing Errors

While we strive to ensure all prices are accurate, pricing or typographical errors may occasionally occur.

If an incorrect price is displayed, we reserve the right to:

  • Correct the pricing error.

  • Cancel the affected order.

  • Issue a full refund if payment has already been received.

12. Contact Us

If you have any questions regarding this Payment Policy or need assistance with a payment, please contact us:

ShopHavenHash LLC

Address: 3555 Springhurst Blvd, Louisville, Kentucky 40241, United States

Phone: +1 (332) 291-1744

Email: support@shophavenhash.store

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (MST)

Thank you for shopping with ShopHavenHash LLC. We appreciate your trust and are committed to providing a safe, secure, and reliable payment experience.